Located 150 km (95 miles) east of Quebec City and less than a 90-minute drive from the Québec’s Jean-Lesage International Airport, the Casino de Charlevoix and Fairmont Le Manoir Richelieu are easily accessible.

Address of the Casino de Charlevoix

183, rue Richelieu
La Malbaie (Québec) Canada G5A 1X8
Phone: 418 665-5300 or 1 800 665-2274 (toll-free)

Access by Motorcoach

Motorcoach services from Quebec City and Baie-Comeau to the Casino de Charlevoix

Schedule and Information
Intercar
Gare du Palais
320, rue Abraham-Martin
Quebec City, Québec
Phone: 418 525-3000 or 1 888 861-4592
www.intercar.qc.ca (In French only)

Access by Road

From Quebec City
From Quebec City, take Route 138 and follow the signs for La Malbaie. You can also take Route 138 till you reach Baie-Saint-Paul, then turn off and take scenic Route 362, which runs along the shores of the Saint-Lawrence River.

See Map

Free WIFI

Stay connected thanks to our FREE WIFI network. This service is offered in all our establishments, including the Hilton Lac-Leamy.

Banking Services and Currency Exchange

Although the Casino does not have a bank counter, the cashiers provide the following services:

• Foreign currency exchange (U.S. dollars and Euros)
• Direct withdrawals
• Cashing of traveller’s cheques (Canadian, U.S. and Euro)

There are two National Bank ATMs on the premises.

Parking and Valet

Fees are charged for parking Levels P1, P2 and P3 located behind the Casino in order to free up nearby spaces for easy access by Casino Privilèges members. This measure was implemented in response to a number of comments from Casino customers who deplored the lack of space availability in this parkade during peak periods at the Casino and/or the Fairmont Le Manoir Richelieu Hotel.

Prestige members may always park free of charge in the parkade by presenting their membership card and parking stub at the Casino cashier's cage. Casino Privilèges members get a 50% discount on applicable fees.

It should also be noted that the other parking lots* on the site, which account for almost 70% of all available spaces, are always free of charge for all visitors, whether or not they are Casino Privilèges members. Look for signage on the site for directions to the various parking lots.

• Less than 15 minutes: free
• 15 minutes to less than 5 hours: $6 (Casino Privilèges members: $3)
• 5 to 24 hours: $12 (Casino Privilèges members: $6)

Casino cashier's cage (Cash or debit)

Terminal wicket located by the Level P2 pedestrian exit (Cash or credit card: Visa, MasterCard, American Express)

Exit terminal on each level (P1, P2 and P3) (Credit card only: Visa, MasterCard, American Express)

*Except spaces reserved for Fairmont Le Manoir Richelieu valet parking.

Cloakroom

Coat check service is free.

Wheelchair Service

Wheelchairs are available free of charge to customers who require them during their visit. These can be obtained at the cloakroom and require proof of identity. We do not accept wheelchair reservations and cannot guarantee availability.

Gift Chips

The Casino sells gift chips in denominations of $5, $10, $25 and $100. Gift chips can be purchased from the Casino’s cashiers or by sending a certified cheque or money order for the desired amount to the following address:

Casino de Charlevoix
Cashier Supervisor
183 rue Richelieu
La Malbaie, Québec G5A 1X8

Dress Code

A proper dress code is in effect. As such, the following are prohibited:

• Beachwear
• Any clothing depicting violence or associated with any recognized violent group.

Other Policies and Regulations

Here are some of the Casino’s standard policies. Other policies and regulations may apply.

• Access to the Casino is restricted to persons 18 years of age and older. Visitors appearing to be under age 25 will be requested to present a piece of government-issued photo ID.
• Alcoholic beverages are prohibited in playing areas.
• Use of photographic equipment is prohibited.
• Coats and bags (except for handbags) must be checked in the cloakroom.
• The Casino is a smoke-free establishment.*

Casino de Charlevoix

183, rue Richelieu
La Malbaie (Québec) Canada G5A 1X8
Phone : 418 665-5300 or 1 800 665-2274
Fax : 418 665-5322

Have a question for the Casino?
Do you need information about the Casino de Charlevoix? Please contact Casino’s customer service at
cha-commentaires-internet@casino.qc.ca. We will be pleased to reply.

Fairmont Le Manoir Richelieu Hotel

181 rue Richelieu
La Malbaie, Québec
Canada G5A 1X7
Phone: 418 665-3703 or 1 800 441-1414
E-mail: reservations@fairmont.com

Restaurants

• Le Charlevoix
• Le Saint-Laurent
• Bistro Le Bellerive

Information and reservations: Contact the Fairmont Le Manoir Richelieu at 418 665-3703 or 1 800 441-1414

Conventions and Banquets

Information and reservations: 418 665-3703 or 1 800 441‑1414

Group Travel Planners

Québec’s casinos are particularly attentive to the requirements of groups and provide personalized reservation services.

Consult the Casino de Charlevoix group packages exclusively designed for motorcoach groups.

Four Casinos, just one contact!
Phone: 514 499-5180 or 1 800 665-2274
Fax: 514 864-1886

Contact a reservation agent.

Need Help?

If gambling is affecting your life, or if a loved one is struggling with a gambling addiction, don’t hesitate to call this toll-free number:

This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day, 7 days a week.