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Information for Customers

Opening hours, directions to the Casino, getting here by public transportation, parking, cloakroom, dress code... Everything you need to know to have an unforgettable experience at the Casino de Montréal.

Information for Customers

Opening hours, directions to the Casino, getting here by public transportation, parking, cloakroom, dress code... Everything you need to know to have an unforgettable experience at the Casino de Montréal.

Casino Info

Opening Hours

The Casino is open 24 hours a day, seven days a week.

Admission

Admission is restricted to patrons 18 and over, including the restaurants.

Access to the Casino is restricted to persons 18 years of age and older. Visitors appearing to be under age 25 will be requested to present a piece of government-issued photo ID.

Security

The Casino de Montréal is equipped with highly sophisticated security and surveillance systems, and security personnel are strategically posted both inside and outside the facility.

Collecting your Winnings

Game winnings are paid out in full and are non-taxable.

Information about the region

Boasting a rich and colourful history, Montréal is truly unique in North America for its special blend of urban modernism and discreet charm inspired by the cultural distinctiveness of Québec. Discover the activities in the area.

Directions

Located at Parc Jean-Drapeau, across from the Old Port of Montréal, the Casino is readily accessible by car or public transportation.

1, avenue du Casino
Montréal, Québec
Canada H3C 4W7
Telephone: 514 392-2746 or 1 800 665-2274

Access by Public Transportation

Bus and Metro

From the Jean-Drapeau Metro station (formerly Île-Sainte-Hélène), take the Casino bus (#777) right to our door.

Information: Société de Transport de Montréal

Bus Schedule for the Jean-Drapeau Metro Station
(formerly Île-Sainte-Hélène)
Sunday through Friday: Departures every 15-20 minutes from 5:30 a.m. to 9:52 a.m.;
every 10 minutes from 10:12 a.m. to 12:45 a.m.
Saturdays: Departures every 15-20 minutes from 5:30 a.m. to 9:52 a.m.;
every 10 minutes from 10:12 a.m. to 1:15 a.m.

Shuttle schedules for customers from outside Montréal

Weekly departures. For more information, consult the List of Shuttle Transport Permit Holders.

Access by Casino Road

See map

From Montréal
From the Bonaventure Autoroute (accessible from University Street or the Ville-Marie Expressway (720), take Exit 2, Port of Montréal/Pierre-Dupuy Avenue), then cross the Pont de la Concorde Bridge.

See map [PDF Format, 325 KB, Help]

Shuttles

Shuttle schedules for customers from outside Montréal

Several shuttles provide round-trip transportation to the Casino for visitors from outside the island of Montréal. Consult the interactive map below to obtain the contact information of the shuttles closest to you.

Please contact the transportation companies directly for schedule information.

Legend

  1. Centre-du-Québec
  2. Chaudière-Appalaches
  3. Estrie
  4. Lanaudière
  5. Laurentides
  1. Mauricie
  2. Montérégie
  3. Montréal/Laval
  4. Québec
  5. Vermont

Services and Amenities

Free WIFI

Stay connected thanks to our FREE WIFI network. This service is offered in all our establishments, including the Hilton Lac-Leamy.

Boutique

La Boutique sells casual apparel for men and women, regional and imported foodstuffs, jewellery, watches, sunglasses, perfumes, household and electronic goods and much more, including an assortment of candy and lottery tickets.

La Boutique opening hours:

Monday to Thursday, from 9 a.m. to 3 a.m.
Open day and night from Friday to Monday (from 9 a.m. Friday to 3 a.m. Monday)

  • La Boutique is located on Level A of the Pavillon de la France.
  • Gift certificates in denominations of $10, $25, $50 and $100 are on sale and can be used in restaurants, bars and boutiques at any Québec casino. Gift certificates may be purchased in person or by calling 514-392-2728 from 9 a.m. to 5 p.m., Monday through Friday (payment by credit card only for phone orders).
  • Exchange and refund policy: within 10 days of purchase upon presentation of original invoice. Does not apply to lotteries and candy. Please note that refunds will not be made for purchases made with comps.

Telephone: 514 392-2782

Accepted forms of payment : cash, debit card or credit card (Visa, MasterCard, American Express and Diners Club).

See La Boutique in pictures

Gift Chips

The Casino sells gift chips in denominations of $5, $10, $25 and $100. Gift chips can be purchased from the Casino's cashiers only.

Banking and Foreign Exchange Services

Although the Casino does not have a bank counter, the cashiers provide the following services:

  • Foreign currency exchange (U.S. dollars and Euros)
  • Direct withdrawals on 13 ATMs
  • Cashing of traveller's cheques (Canadian, U.S. and Euro)

Parking and Valet Service

Parking at the casino is free. Indoor valet service also available.

Discover ours Valet Service

Cloakroom

Free coat check service is available.

Wheelchair Service

Wheelchairs are available free of charge to clients during their visit. These can be obtained at any of the cloakrooms. We do not accept wheelchair reservations and cannot guarantee availability.

Rules of conduct in Québec casinos

Welcome to the Casino de Montréal

This establishment is restricted to persons 18 years or over.

Anyone appearing to be under 25 years may be asked for government-issued photo ID as proof of age.

This establishment offers a smoke-free environment.

Except for handbags, all bags and suitcases must be left at the coat check.

For their comfort, customers are asked to leave their overcoats at the coat check.

Photos or video recordings may be taken, but must respect the privacy of other customers.

No photos, videos or audio recordings of another person may be taken without his or her consent. Intrusive or abusive use is formally prohibited.

Unless indicated otherwise, cell phones or smartphones may not be used at gaming tables. Customers must step away from the gaming table to engage in a telephone conversation or to use their smartphone.

Customers must be appropriately dressed. Any clothing depicting violence or associated with any recognized violent group is prohibited.

The Casino reserves the right to restrict or refuse access to anyone exhibiting behaviour that disturbs others or Casino activities.

Contact Us

Casino de Montréal

1, avenue du Casino
Montréal, Québec
Canada H3C 4W7
Phone: 514 392-2746 or 1 800 665-2274
Fax: 514 392-2216

Have a question for the Casino?
Do you need information about the Casino de Montréal? Please contact Casino’s customer service at mtlsacren@casino.qc.ca. We will be pleased to reply.

Restaurants

Le Montréal, resto à la carte, information and reservations (reservations at all times, according to availability, except Saturdays, holidays and during the Christmas season): 514 392-2709 or 1 800 665-2274.

Pavillon 67, buffet gourmand, information and reservations (reservations available for groups of eight or more, according to availability, except Saturdays, holidays and during the Christmas season): 514 392-2709 or 1 800 665-2274.

Ajia, comptoir asiatique, information : 514 392-0909 #4351 or 1 800 665-2274.

L'Instant, déli et pâtes, information : 514 392-0909 #4351 or 1 800 665-2274.

Group Travel Planners

Québec's Casinos are particularly attentive to the requirements of groups and provide, personalized reservation services.
Consult the Casino de Montréal group packages exclusively designed for motorcoach groups.

Four Casinos, just one contact!
Phone: 514 499-5180 or 1 800 665-2274
Fax: 514 864-1886
Contact a reservation agent.

Need Help?

If gambling is affecting your life, or if a loved one is struggling with a gambling addiction, don't hesitate to call this toll-free number:

1 866 SOS-JEUX, gambling: help and referral
This hotline is bilingual, strictly confidential, free, anonymous, and available 24 hours a day,
7 days a week.

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